Our sustainability policy

As Armas Hotels, with the awareness of serving in a strategic sector that creates employment, raises the welfare level of communities, provides us with more reasons to protect nature, allows people of different religions, races, and nationalities to understand each other better, and directly contributes to world peace, we are committed to:

1. Establishing and implementing our operational and management systems in compliance with international standards and all applicable national and international regulations during our institutionalization process.
2. Adhering to our fundamental values of equality, transparency, reliability, stability, sensitivity, and respect for traditions in our institutionalization process, for all employees, guests, and stakeholders.
3. Continuously measuring guest satisfaction and service quality, improving our quality management system, and prioritizing continuous education for our staff to ensure the sustainability of the system with the belief that we can always achieve better.
4. Resolving guest complaints and requests in the quickest and most effective way, improving based on feedback, and being 100% guest-oriented.
5. Ensuring food safety throughout the entire process from supplier to presentation.
6. Prioritizing social responsibility towards people and society, supporting public, non-governmental organizations, and activities that promote social development, and sharing all our environmental activities with the public.
7. Taking necessary measures to protect child welfare and children from any harm, and adhering to the United Nations Convention on the Rights of the Child in our activities.
8. Providing a safe, stable, healthy, and satisfying work environment for our employees without discrimination based on language, religion, race, color, or gender, with honest and fair approaches.
9. Complying with all laws, regulations, and provisions related to occupational health and safety, guest safety, and human rights, and fulfilling all requirements without fail.
10. Introducing our employees to the natural and cultural heritage of the region and supporting its preservation.
11. Ensuring local employment and contributing to regional development.
12. Respecting intellectual property/copyrights in all our activities and not harming local livelihoods.
13. Protecting vulnerable groups, ensuring their safe employment, contributing to family awareness through employee training, and supporting events and institutions that create social awareness.
14. Preventing and protecting against the sale of endangered species.
15. Committing to sharing our policy with guests, employees, suppliers, and stakeholders with the principle of sustainability.